{"id":389,"date":"2023-05-31T14:08:58","date_gmt":"2023-05-31T12:08:58","guid":{"rendered":"https:\/\/www.digitalkonform.ch\/faq-certification\/"},"modified":"2025-05-06T14:11:11","modified_gmt":"2025-05-06T12:11:11","slug":"faq-certification","status":"publish","type":"page","link":"https:\/\/www.digitalkonform.ch\/en\/faq-certification\/","title":{"rendered":"FAQ Certification"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.19) 0%|rgba(0,0,0,0.43) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.19)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0.43)&#8221; background_image=&#8221;https:\/\/www.digitalkonform.ch\/wp-content\/uploads\/2023\/06\/digitalkonform_2.jpeg&#8221; 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_module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"section the_content has_content\">\n<div class=\"section_wrapper\">\n<div class=\"the_content_wrapper \">\n<p>Frequently asked questions about our certification.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.digitalkonform.ch\/wp-content\/uploads\/2023\/05\/GeBu-V-FAQ_V10.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download as PDF&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"section the_content has_content\">\n<div class=\"section_wrapper\">\n<div class=\"the_content_wrapper \">\n<p>Service description for product providers: Content, offer and procedure<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.digitalkonform.ch\/download\/813\/?tmstv=1706687707&#8243; url_new_window=&#8221;on&#8221; button_text=&#8221;Download as PDF&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;7a444176-75bc-4224-ab5b-e99fdf0381ef&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;100px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][dipi_faq show_all=&#8221;on&#8221; faq_order_by=&#8221;date&#8221; faq_order=&#8221;DESC&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_closed_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.digitalkonform.ch\/wp-content\/uploads\/2023\/05\/Consulting-26-1.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;70px|70px|70px|70px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;40px|10px|40px|10px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;7a444176-75bc-4224-ab5b-e99fdf0381ef&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;110px||110px||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;110px|30px|110px|30px|true|true&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;400ms&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins|600|||||||&#8221; text_text_color=&#8221;#c3a66a&#8221; text_letter_spacing=&#8221;2px&#8221; text_line_height=&#8221;1em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>CONTACT NOW<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins|700|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;40px&#8221; text_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;-5px||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Call: +41 44 888 10 11<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1em&#8221; text_orientation=&#8221;center&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.4em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>or by mail to digitalkonform@krm.swiss<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dipi_breadcrumbs dipi_breadcrumbs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-breadcrumbs dipi-bc-center\">\n                <ul >\n                    \n                                                        <li  class=\"dipi-breadcrumb-item dipi-breadcrumb-home\">\n\n                                                    <a  href=\"https:\/\/www.digitalkonform.ch\/en\/\">\n                                <span  content=\"Home\">\n                                                                        Digitalkonform                                <\/span>\n                            <\/a>\n\n                                                <meta itemprop=\"position\" content=\"1\"\/>                    <\/li>\n\n                    <li class=\"dipi-breadcrumb-separator\">\n                    <span class=\"et-pb-icon dipi-separator-icon\">$<\/span>\n                <\/li>                            \n                <\/ul>\n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div> Frequently asked questions about our certification. Service description for product providers: Content, offer and procedure <div class=\"et_pb_module dipi_faq dipi_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Does krm also test medical devices?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The testing of medical devices used is not part of our process, as their approval is regulated on a country-specific basis and has different life cycles than the process in which they are used. If necessary, we check whether the necessary test certificates are available for the products used. In doing so, we comply with the requirements of Swissmedic.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Are there any overlaps with existing standards?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes &#8211; deliberately. Our catalog integrates requirements from:<\\\/p>\\n<ul>\\n<li>ISO\\\/IEC 27701 \\u2192 Data protection measures<\\\/li>\\n<li>ISO 27001 \\u2192 Security measures<\\\/li>\\n<li>EU AI Act \\u2192 High-risk categorization and transparency obligations<\\\/li>\\n<li>CH-GeB\\u00fcV \\u2192 Retention obligations<\\\/li>\\n<li>Data protection law (DSG\\\/DSGVO)<\\\/li>\\n<\\\/ul>\\n<p>Certified systems can draw added value from this for other audits and verifications.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How does CertifAI\\u00ae differ from ISO\\\/IEC 23894 (AI risk management) and ISO 38507?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ISO\\\/IEC 23894 is a guideline for organization-wide risk management. It offers good principles, but is not testable or certifiable. It also lacks an operational reference to specific applications.  <\\\/p>\\n<p>CertifAI\\u00ae operationalizes risk management:<br \\\/>\\nWe check whether risks such as bias, explainability gaps, data leaks or manipulation have been identified, addressed and technically secured in a specific system. Our testing methods include stress tests, technical evaluations, transparency checks and documented intervention mechanisms.<\\\/p>\\n<p>ISO 38507:<br \\\/>\\nThis standard is aimed at boards of directors and top management. It defines responsibilities, but does not contain any specific audit criteria. It is useful for governance, but not sufficient for system evaluation.  <\\\/p>\\n<p>CertifAI\\u00ae implements governance:<br \\\/>\\nOur catalog includes governance controls such as responsibility, auditing, logging and traceability &#8211; concrete, verifiable and related to a specific system. CertifAI\\u00ae checks special requirements for high-risk systems (EU AI Act Annex III) directly &#8211; incl. special logging, registration, annotator oversight.  <\\\/p>\\n<p>The technical risk reference in CertifAI\\u00ae is very specific with checkpoints such as &#8220;Bias Detection&#8221;, &#8220;Stress Testing&#8221;, &#8220;Adversarial Attacks&#8221; and &#8220;Data Classification&#8221;.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between CertifAI\\u00ae and ISO\\\/IEC 42001?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ISO\\\/IEC 42001 is a management system standard that evaluates processes and structures at an organizational level. CertifAI\\u00ae is a product\\\/solution certification.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"CAN YOU HELP US DELETE DATA?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we know the big challenges with deletions even in regulated industries, e.g. banks.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS AN ARCHIVE CERTIFIABLE IF IT CANNOT DELETE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>NO, because the regularity requirements demand correct data. Non-deletable archives always contain erroneous data that should be deleted. However, the topic only became really explosive with the GDPR, because the ability to delete is a key competence in data protection.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"DO YOU ALSO CHECK DATA PROTECTION COMPLIANCE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Data protection compliance is a broad field. We specialize in the &#8220;difficult&#8221; issues surrounding data protection. These typically include the issue of integrity protection and application erasability, as well as privacy by design and privacy by default capabilities. These issues will be addressed during the pre-clearance process. The customer decides whether a data protection audit should take place.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"WHAT IS GEB\\u00dcV\\\/DIGITIZATION CERTIFICATION?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>With the GeB\\u00fcV (Business Records Ordinance) certification, you receive a certificate that the examined digitization solution complies with the applicable legal standards.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"WHAT IS THE BENEFIT OF CERTIFICATION?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The neutral certificate conveys confidence and provides assurance that the solution complies with the legal requirements. It increases the probative value of electronic evidence, as the procedures are sufficiently documented and meet the regularity requirements. It reduces the effort required in the event of an audit by the auditors. It can be really expensive if you want to deduct electronic invoices from input tax and have not secured them with evidence.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"WHAT SERVES AS THE BASIS FOR ASSESSMENT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In addition to the GeB\\u00fcV, other relevant sources are included as well as the KRM&#8217;s wealth of experience. These fundamentals are recorded in the KRM BOK (Body of Knowledge) and serve as a reference for testing and certification.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS SPECIFIED WHAT IS TESTED?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, we agree with the customer which system or process should be investigated and tested. The certificate mentions the scope of the investigation and the basis of the assessment.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS THE CERTIFICATE RECOGNIZED BY THE OFFICIAL BODIES?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Switzerland has no official certification in this area. This is due to the fact that in a legal case the judge acts according to the principles of free evaluation of evidence. However, a party&#8217;s credibility and diligence increase substantially when an independent review by a neutral reviewer is provided. The KRM has the most experience in assessing digitization solutions due to its experience and involvement in legislation.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"DOES THE KRM HAVE SUFFICIENT COMPETENCE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>KRM&#8217;s experts have been dealing with the topics of electronic data storage, retention, information security, data protection and contract law for more than 25 years. KRM experts were involved in drafting the GeB\\u00fcV as industry experts and have been writing expert opinions on the GeB\\u00fcV and related procedures for years.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS THE KRM NEUTRAL?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The KRM has no ties to providers or to parties that would affect our neutrality. The KRM offers only product-neutral consultations and KRM experts are also used as neutral evaluators.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"CAN CERTIFICATION BE REFUSED?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, of course we test the systems presented to us to the best of our knowledge and belief. In case of falling below the minimum due diligence level, we refuse to issue a certificate.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS RECERTIFICATION POSSIBLE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We offer a retest, which should normally be done within 2 years of the initial test. As a rule, certificates are valid for two years, although of course this always depends on whether the tested system has been significantly modified.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"HOW DO YOU MAKE SURE YOU KNOW OUR SYSTEM WELL ENOUGH?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>During initial certification, all necessary parameters are recorded and documented. We keep the reviewed system in a database together with the used BOK (Body of Knowledge). This allows us to efficiently re-certify and also provide information on what has been audited at any time.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"WHAT DOES THE PRICE DEPEND ON?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The price depends on three main factors: 1. the complexity of the system under study, 2. the number of external partners (systems\\\/contracts) 3. the laws and standards to be examined (e.g. only national, international, industry standards) In addition, the special risk situation must be taken into account. This is usually expressed in the laws and standards to be followed, but can also be deliberately adjusted upwards once (increase of care) We will be happy to provide an individual quote for the preparation.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS ONLY THE GEB\\u00dcV (BUSINESS RECORDS ORDINANCE) CONFORMITY CHECKED?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, of course we use in our BOK (Body of Knowledge) all relevant legal texts and other specifications that are relevant. In the context of digitization, these are primarily data protection regulations, commercial law requirements, and special legal requirements (e.g., tax law) or special legal storage regulations (e.g., plant engineering, pharmaceuticals, financial industry).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"ARE WE THEN AUDIT-PROOF?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>No, because this term does not exist in Switzerland!<\\\/strong>  No consultant, no auditor and no certification body can make such a statement or give such an assurance (e.g. via contractual penalty). No manufacturer would sign such a guarantee. In Switzerland, the standard is the so-called &#8220;regularity&#8221;, i.e. the care required for the specific matter to be audited and the associated procedures and techniques. This regularity develops and contains, in addition to the mandatory legal provisions, the lived practice or the level of requirements. A bank must meet much higher requirements than the small craft business, so the same standard is not applied in the review. We know the requirements and will inform you if the care you choose does not meet the industry standard. In such cases, we do not issue a certificate.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"WHAT DO WE GET AS A RESULT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will receive a certificate in which the scope of the test and the test result are recorded. In addition, you will be issued a personalized certificate, which they can attach to products or documents, websites, etc.. This certification is based on a comprehensive report documenting the results of the investigation. It is also recorded here if, for example, certain parts of the process could not be certified (gap &#8211; analysis). This could then be made up at a later date (\\u2192 re-certification).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"DO YOU ALSO REVIEW THIRD PARTIES OR CONTRACTORS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Of course, we also audit third parties that provide services (e.g. cloud providers, data centers, external service providers), provided we have access to their services and are thus able to conduct an objective audit.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"HOW LONG ARE THE CERTIFICATES VALID?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The normal period of validity is two years. Depending on the scope and complexity of the test or change intervals, the validity may also be reduced. For systems or products, the certifications apply to the respective tested system status (release).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"IS MY INVOICING COMPLIANT WITH VAT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Electronic invoices are accepted by the authorities only if the evidential value is correct. I.e. the invoice recipient must prove that it meets the VAT requirements. He can ensure this with various processes. As the invoice recipient, you can demonstrate that you meet these requirements with verification.<\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>Does krm also test medical devices?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The testing of medical devices used is not part of our process, as their approval is regulated on a country-specific basis and has different life cycles than the process in which they are used. If necessary, we check whether the necessary test certificates are available for the products used. In doing so, we comply with the requirements of Swissmedic.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>Are there any overlaps with existing standards?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes &#8211; deliberately. Our catalog integrates requirements from:<\/p>\n<ul>\n<li>ISO\/IEC 27701 \u2192 Data protection measures<\/li>\n<li>ISO 27001 \u2192 Security measures<\/li>\n<li>EU AI Act \u2192 High-risk categorization and transparency obligations<\/li>\n<li>CH-GeB\u00fcV \u2192 Retention obligations<\/li>\n<li>Data protection law (DSG\/DSGVO)<\/li>\n<\/ul>\n<p>Certified systems can draw added value from this for other audits and verifications.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>How does CertifAI\u00ae differ from ISO\/IEC 23894 (AI risk management) and ISO 38507?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>ISO\/IEC 23894 is a guideline for organization-wide risk management. It offers good principles, but is not testable or certifiable. It also lacks an operational reference to specific applications.  <\/p>\n<p>CertifAI\u00ae operationalizes risk management:<br \/>\nWe check whether risks such as bias, explainability gaps, data leaks or manipulation have been identified, addressed and technically secured in a specific system. Our testing methods include stress tests, technical evaluations, transparency checks and documented intervention mechanisms.<\/p>\n<p>ISO 38507:<br \/>\nThis standard is aimed at boards of directors and top management. It defines responsibilities, but does not contain any specific audit criteria. It is useful for governance, but not sufficient for system evaluation.  <\/p>\n<p>CertifAI\u00ae implements governance:<br \/>\nOur catalog includes governance controls such as responsibility, auditing, logging and traceability &#8211; concrete, verifiable and related to a specific system. CertifAI\u00ae checks special requirements for high-risk systems (EU AI Act Annex III) directly &#8211; incl. special logging, registration, annotator oversight.  <\/p>\n<p>The technical risk reference in CertifAI\u00ae is very specific with checkpoints such as &#8220;Bias Detection&#8221;, &#8220;Stress Testing&#8221;, &#8220;Adversarial Attacks&#8221; and &#8220;Data Classification&#8221;.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>What is the difference between CertifAI\u00ae and ISO\/IEC 42001?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>ISO\/IEC 42001 is a management system standard that evaluates processes and structures at an organizational level &#8211; comparable to ISO 27001. It does not test specific AI systems, but rather the ability of an organization to manage AI safely.<\/p>\n<p>CertifAI\u00ae goes beyond this: We certify specific AI applications from the perspective of the data subject (e.g. users of an app) and check whether and how a specific solution implements data protection, fairness, security and traceability in concrete terms.<br \/>\nWe also integrate requirements from the AI Act and Swiss data protection law, including DPIA, data classification and human-centered control as well as the requirements for legally compliant data storage (according to the Ordinance on Business Records, GeB\u00fcV). In addition, there are further test contents such as: Explainability, incident response and logging mechanisms.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>CAN YOU HELP US DELETE DATA?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, we know the big challenges with deletions even in regulated industries, e.g. banks.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"5\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS AN ARCHIVE CERTIFIABLE IF IT CANNOT DELETE?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>NO, because the regularity requirements demand correct data. Non-deletable archives always contain erroneous data that should be deleted. However, the topic only became really explosive with the GDPR, because the ability to delete is a key competence in data protection.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"6\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>DO YOU ALSO CHECK DATA PROTECTION COMPLIANCE?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Data protection compliance is a broad field. We specialize in the &#8220;difficult&#8221; issues surrounding data protection. These typically include the issue of integrity protection and application erasability, as well as privacy by design and privacy by default capabilities. These issues will be addressed during the pre-clearance process. The customer decides whether a data protection audit should take place.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"7\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>WHAT IS GEB\u00dcV\/DIGITIZATION CERTIFICATION?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>With the GeB\u00fcV (Business Records Ordinance) certification, you receive a certificate that the examined digitization solution complies with the applicable legal standards.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"8\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>WHAT IS THE BENEFIT OF CERTIFICATION?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The neutral certificate conveys confidence and provides assurance that the solution complies with the legal requirements. It increases the probative value of electronic evidence, as the procedures are sufficiently documented and meet the regularity requirements. It reduces the effort required in the event of an audit by the auditors. It can be really expensive if you want to deduct electronic invoices from input tax and have not secured them with evidence.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"9\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>WHAT SERVES AS THE BASIS FOR ASSESSMENT?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>In addition to the GeB\u00fcV, other relevant sources are included as well as the KRM&#8217;s wealth of experience. These fundamentals are recorded in the KRM BOK (Body of Knowledge) and serve as a reference for testing and certification.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"10\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS SPECIFIED WHAT IS TESTED?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>No, we agree with the customer which system or process should be investigated and tested. The certificate mentions the scope of the investigation and the basis of the assessment.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"11\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS THE CERTIFICATE RECOGNIZED BY THE OFFICIAL BODIES?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Switzerland has no official certification in this area. This is due to the fact that in a legal case the judge acts according to the principles of free evaluation of evidence. However, a party&#8217;s credibility and diligence increase substantially when an independent review by a neutral reviewer is provided. The KRM has the most experience in assessing digitization solutions due to its experience and involvement in legislation.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"12\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>DOES THE KRM HAVE SUFFICIENT COMPETENCE?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>KRM&#8217;s experts have been dealing with the topics of electronic data storage, retention, information security, data protection and contract law for more than 25 years. KRM experts were involved in drafting the GeB\u00fcV as industry experts and have been writing expert opinions on the GeB\u00fcV and related procedures for years.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"13\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS THE KRM NEUTRAL?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The KRM has no ties to providers or to parties that would affect our neutrality. The KRM offers only product-neutral consultations and KRM experts are also used as neutral evaluators.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"14\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>CAN CERTIFICATION BE REFUSED?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, of course we test the systems presented to us to the best of our knowledge and belief. In case of falling below the minimum due diligence level, we refuse to issue a certificate.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"15\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS RECERTIFICATION POSSIBLE?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We offer a retest, which should normally be done within 2 years of the initial test. As a rule, certificates are valid for two years, although of course this always depends on whether the tested system has been significantly modified.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"16\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>HOW DO YOU MAKE SURE YOU KNOW OUR SYSTEM WELL ENOUGH?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>During initial certification, all necessary parameters are recorded and documented. We keep the reviewed system in a database together with the used BOK (Body of Knowledge). This allows us to efficiently re-certify and also provide information on what has been audited at any time.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"17\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>WHAT DOES THE PRICE DEPEND ON?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The price depends on three main factors: 1. the complexity of the system under study, 2. the number of external partners (systems\/contracts) 3. the laws and standards to be examined (e.g. only national, international, industry standards) In addition, the special risk situation must be taken into account. This is usually expressed in the laws and standards to be followed, but can also be deliberately adjusted upwards once (increase of care) We will be happy to provide an individual quote for the preparation.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"18\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS ONLY THE GEB\u00dcV (BUSINESS RECORDS ORDINANCE) CONFORMITY CHECKED?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>No, of course we use in our BOK (Body of Knowledge) all relevant legal texts and other specifications that are relevant. In the context of digitization, these are primarily data protection regulations, commercial law requirements, and special legal requirements (e.g., tax law) or special legal storage regulations (e.g., plant engineering, pharmaceuticals, financial industry).<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"19\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>ARE WE THEN AUDIT-PROOF?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><strong>No, because this term does not exist in Switzerland!<\/strong>  No consultant, no auditor and no certification body can make such a statement or give such an assurance (e.g. via contractual penalty). No manufacturer would sign such a guarantee. In Switzerland, the standard is the so-called &#8220;regularity&#8221;, i.e. the care required for the specific matter to be audited and the associated procedures and techniques. This regularity develops and contains, in addition to the mandatory legal provisions, the lived practice or the level of requirements. A bank must meet much higher requirements than the small craft business, so the same standard is not applied in the review. We know the requirements and will inform you if the care you choose does not meet the industry standard. In such cases, we do not issue a certificate.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"20\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>WHAT DO WE GET AS A RESULT?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>You will receive a certificate in which the scope of the test and the test result are recorded. In addition, you will be issued a personalized certificate, which they can attach to products or documents, websites, etc.. This certification is based on a comprehensive report documenting the results of the investigation. It is also recorded here if, for example, certain parts of the process could not be certified (gap &#8211; analysis). This could then be made up at a later date (\u2192 re-certification).<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"21\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>DO YOU ALSO REVIEW THIRD PARTIES OR CONTRACTORS?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Of course, we also audit third parties that provide services (e.g. cloud providers, data centers, external service providers), provided we have access to their services and are thus able to conduct an objective audit.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"22\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>HOW LONG ARE THE CERTIFICATES VALID?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The normal period of validity is two years. Depending on the scope and complexity of the test or change intervals, the validity may also be reduced. For systems or products, the certifications apply to the respective tested system status (release).<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"23\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>IS MY INVOICING COMPLIANT WITH VAT?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Electronic invoices are accepted by the authorities only if the evidential value is correct. I.e. the invoice recipient must prove that it meets the VAT requirements. He can ensure this with various processes. As the invoice recipient, you can demonstrate that you meet these requirements with verification.<\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>CONTACT NOWCall: +41 44 888 10 11or by mail to digitalkonform@krm.swiss<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-389","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Certification - Digitalkonform<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digitalkonform.ch\/en\/faq-certification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Certification - Digitalkonform\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions about our certification. Service description for product providers: Content, offer and procedure CONTACT NOWCall: +41 44 888 10 11or by mail to digitalkonform@krm.swiss\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.digitalkonform.ch\/en\/faq-certification\/\" \/>\n<meta property=\"og:site_name\" content=\"Digitalkonform\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T12:11:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.digitalkonform.ch\/wp-content\/uploads\/2023\/05\/digitalkonform_1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/faq-certification\\\/\",\"url\":\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/faq-certification\\\/\",\"name\":\"FAQ Certification - Digitalkonform\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#website\"},\"datePublished\":\"2023-05-31T12:08:58+00:00\",\"dateModified\":\"2025-05-06T12:11:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/faq-certification\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/faq-certification\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/faq-certification\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.digitalkonform.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ Certification\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#website\",\"url\":\"https:\\\/\\\/www.digitalkonform.ch\\\/\",\"name\":\"Digitalkonform\",\"description\":\"Pr\u00fcfung und Zertifizierung von Digitalisierungsl\u00f6sungen\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.digitalkonform.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#organization\",\"name\":\"Digitalkonform\",\"url\":\"https:\\\/\\\/www.digitalkonform.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.digitalkonform.ch\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/digitalkonform_Logo_V10-2.png\",\"contentUrl\":\"https:\\\/\\\/www.digitalkonform.ch\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/digitalkonform_Logo_V10-2.png\",\"width\":500,\"height\":502,\"caption\":\"Digitalkonform\"},\"image\":{\"@id\":\"https:\\\/\\\/www.digitalkonform.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ Certification - Digitalkonform","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.digitalkonform.ch\/en\/faq-certification\/","og_locale":"en_US","og_type":"article","og_title":"FAQ Certification - Digitalkonform","og_description":"Frequently asked questions about our certification. 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